Privacy Policy
Last updated: 20/02/26
At Le Concierge d'Eze, protecting your personal data is a priority. This privacy policy explains what data we collect, how we use it and what your rights are, in accordance with the General Data Protection Regulation (GDPR).
1.Data Controler
The data controller is:
Le Concierge d’Eze
Email: contact@leconciergedeze.com
2. Data Collected
We may collect the following data:
Data you provide to us
First name and surname
Email address
Telephone number
Postal address
Information relating to your concierge request
Any information provided voluntarily
Data collected automatically
When you browse our website:
IP address
Browser type
Pages viewed
Cookie data (see the Cookies section)
3.Use of data
Your data is used to:
-Respond to your requests
-Provide our concierge services
-Manage customer relations
-Improve our website and services
-Comply with our legal obligations
-Send communications (if you have consented to this)
We never sell your personal data.
4.Legal basis
Processing is based on:
-Your consent
-The performance of a contract or pre-contractual measures
-Our legitimate interest in improving our services
-Our legal obligations
5. Storage time
Your data is only kept for as long as necessary:
-Customer data: for the duration of the relationship plus legal obligations
-Prospect data: maximum 3 years after the last contact
-Cookies: according to their specific duration
6.Data Sharing
Your data may only be transmitted to:
-Our technical service providers (hosting, payment, etc.)
-Our service partners, only if necessary to fulfil your request
-Legal authorities, if required by law
All our partners are subject to strict confidentiality obligations.
7. Data security
Le Concierge d'Eze implements all appropriate technical and organisational measures to protect your data against:
-unauthorised access
-loss
-alteration
-disclosure
8. Your Rights
In accordance with the GDPR, you have the following rights:
-Right of access
-Right to rectification
-Right to erasure
-Right to object
-Right to restriction of processing
-Right to data portability
-Right to withdraw your consent at any time
To exercise your rights: contact@leconciergedeze.com
You also have the right to lodge a complaint with the CNIL.
9. Cookies
Our website may use cookies to:
-ensure the proper functioning of the website
-measure audience numbers
-improve the user experience
You can change your preferences at any time via the cookie banner.